When We Are Closed
Between 6.30 pm and 8.00 am on weekdays and throughout weekends and Bank Holidays, you will be connected directly to the 111 service which employs staff fully trained in general practice.
Requests for an out-of-hours consultation should be made only if you think that you cannot wait until we are next open. The service can only deal with your immediate problems. It cannot issue sick notes, order tests or change your regular treatments and so is not an alternative to seeing your own doctor.
If you are able, then you may be asked to attend a Primary Care Centre. You may be offered telephone advice from the duty doctor if it seems a face-to-face consultation is not necessary.
In the case of urgent need when the practice is closed you can call the 111 service (tel 111) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.