IBS Guidance

IBS guidance

Confidentiality
Comments & Complaints
Practice Charter

locked_laptopConfidentiality

All information coming through the practice is treated as confidential and all members of the team are bound by strict confidentiality rules.

Likewise, your doctor will not discuss you with your relative without your permission eg. Results of tests will only be given to patients themselves..


Access to Patient Information

We will only ever pass on or use information about you if others involved in your care have a genuine need for it.  We will not disclose your information to those outside the NHS without your permission unless there are exceptional circumstances, such as when the health and safety of others is at risk or the law requires information to be passed on, for example: notification of new births or where we encounter infectious diseases that may endanger the safety of others eg meningitis or measles (note that this does not include HIV/AIDS).


Access to Patient Notes

If you would like to access your medical records, please make a written application.  There might be a small charge to cover the printing and photocopying.  You are entitled to see your records.  In some circumstances, your right to see some details of your records may be limited in your own or other’s interests.

 
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