BANBURY ROAD MEDICAL CENTRE COVID-19 INFORMATION
LATE MAY BANK HOLIDAY OPENING HOURS
Please note we will be closed on Monday 25th May 2020.
Please ensure you have enough medication for the bank holiday weekend. If you need medical attention that cannot wait until we re-open on Tuesday 26th May please call 111. For medical emergencies please call 999.
Thank you for your understanding.
HELPFUL CONTACT INFORMATION FOR PATIENTS
We understand that many people are finding it difficult at this moment in time. Please see below contact details if you need any support.
Mental Health Helpline Adults and Older Adults - 01865 904997
Mental Health Helpline Children and Young People - 01865 904998
National Domestic Abuse Helpline - 0800 2000 247
Refuge Domestic Abuse Website - https://www.refuge.org.uk/
Mens Advice Line for Domestic Abuse - 0808 801 0327 or https://mensadviceline.org.uk/
Support Information - https://www.gov.uk/find-coronavirus-support
Oxfordshire Mind - https://www.oxfordshiremind.org.uk/help/
Samaritans - 116 123
CONTACT DETAILS FOR PARENTS TO BE FOR OXFORD UNIVERSITY HOSPITALS
The Oxford University Hospitals are offering a telephone helpline ‘As the midwife’ which is open from 11am – 7pm every day (including weekends) for non-urgent queries for women registered to give birth at the Trust. The helpline number is: 07919 213 667
HOW TO CONTACT US
If you are wanting an appointment/advice/or need to contact us, please call us on 01865 515731. We are running a telephone triage service for all patients. Please note it may take slightly longer to get through on the telephones during this time - so please bare with us. Alternatively you can contact the team via email on email@example.com and we will get back to you as soon as possible.
If you have a pre-booked appointment our reception team or practice nurse will try and contact you to talk you through the procedure of attending the surgery and to check that you are well and not suffering with any symptoms from the virus. If we are unable to contact you please ring the doorbell by the front door and await instructions. Where possible attend alone, if assistance is needed please restrict this to one person.
Nurse and healthcare assistant appointments will continue for treatments that need to be continued and urgent needs.
We are encouraging parents to continue to bring children/book children in for their childhood immunisations. However we do ask that you restrict attendees to one parent per child. Please note these appointments will also be spread out across the day.
All requests must be made via;
- online via the patient access portal
- by emailing firstname.lastname@example.org
- you can post a paper request through our letterbox
Please where possible, choose a pharmacy which you would like your prescription sent too - where yourself of someone you know can collect this for you to reduce footfall through the surgery.
Please also note we will be unable to process requests until they are due to stop the amount of medication being 'stock piled'.
Thank you for all of your understanding during this challenging time for all.
PATIENT INFORMATION REGARDING CORONAVIRUS
Please have a look at the links below for information updated daily.
NHS UK - COVID-19 Information
GOV UK Stay At Home Information
We are a practice of Two GP partners, and three salaried GP's working along side a team of Practice Nurses, Health Care Assistants, District Nurses and Midwives.
Our aim is to provide and achieve the highest standard of care for all of our patients, providing a wide range of primary care services in an efficient, responsive and supportive environment. We strive to offer patients both choice in personnel and timing of appointments and make the surgery feel as relaxed as possible without compromising overall efficiency.
We also provide medical services to several Colleges with the University of Oxford, and some local schools including; St Hilda's College, Jesus College, Lady Margaret Hall and Wolfson College, along with St Clare's, D'Overbroeck's Wychwood School.
Car parking is available for disabled badge holders only and is very limited. There is a large public pay and display car park within 150m and a bus stop 20m away.
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(Site updated 18/05/2020)