If you have COVID symptoms – a high temperature, new continuous cough or loss or change to your sense of smell or taste – please make sure you get tested and continue to follow the guidance by self-isolating to help protect those you may come into contact with. For more information about COVID-19 and how to arrange a test, please click here
For information on COVID passes for travel and domestic events please view here
For how to get your COVID pass please view here
General Practice After 19th July 2021
We would like to reassure all our patients that General Practice is open and here for all who need to use our services. Throughout the COVID-19 pandemic, our practice has remained open and here for you. We have simply been doing things differently, with greater emphasis on remote assessments and inviting patients for face-to-face appointments only when necessary. But we have never closed our doors as a service; we have simply been operating in a COVID safe way.
Although lockdown restrictions are easing it is still important for the safety of patients and staff that we continue to maintain a COVID secure environment. It is hugely encouraging that the vaccination rollout has been so successful, but infection rates are still concerning and the emergence of new COVID variants poses a risk we cannot ignore.
For this reason, the NHS will continue to ask patients and visitors coming to hospitals and GP practices to wear face masks when they enter the building and to socially distance. By taking these simple precautions we can work together to help prevent the further spread of infection among both patients and staff. We will also continue to assess patients remotely first and will offer face-to-face appointments to those who need them. This will include people with existing medical conditions who need greater support (for example, people with learning difficulties or who may be living with hearing loss), and those who we assess to have a particular need that requires a face-to-face appointment.
Using telephone assessment methods means we can make sure our time is used to help each patient in the best way for their particular health concern. We would like to reassure you that we will always be working hard to put your needs, as patients, first.
Routine screenings, health checks and immunisations all continue to be available at your GP practice. We are very aware how difficult the pandemic has been for many patients. We also understand that some may be frustrated at having to wait a little longer than usual for certain treatments. Similarly, our telephone lines have been far busier than usual for this time of year, and patients may find themselves on hold for longer while we deal with calls. We would ask, however, that all patients please treat our staff with kindness and respect. General Practice has been working extremely hard, and very long hours, throughout the pandemic and the recent vaccination rollout. This has been a difficult and exhausting time for many of our staff, who continue to work diligently to support all our patients. We appreciate your patience and understanding in this and would like to thank our patients for their support.
General Practice Data for Planning and Research (GPDPR)
New regulations mean we will be obliged to share your NHS records with NHS Digital for the purposes of NHS planning and approved medical research. Please familiarise yourself with the recent changes on the link here.
Booking Your Vaccines
Book vaccines through the national booking service or call 119
AstraZeneca Vaccine and Blood Clotting - Updated 17th May
Please also view this link here
Please note that the advice regarding under 40's having an alternative vaccine to AstraZeneca does NOT apply to second doses. Under 40's who have already had a first dose of AstraZeneca should go ahead with the 2nd dose as planned. The only exception to this is those who had an allergic reaction to the first dose, or who had one of the specific type of blood clots that very rarely occurs after the first dose of vaccine.
Pregnancy and COVID-19 Vaccinations
Have a look at this link here
And this link here
HELPFUL CONTACT INFORMATION FOR PATIENTS
We understand that many people are finding it difficult at this moment in time. Please see below contact details if you need any support.
Mental Health Helpline Adults and Older Adults - 01865 904997
Mental Health Helpline Children and Young People - 01865 904998
National Domestic Abuse Helpline - 0800 2000 247
Refuge Domestic Abuse Website - https://www.refuge.org.uk/
Mens Advice Line for Domestic Abuse - 0808 801 0327 or https://mensadviceline.org.uk/
Support Information - https://www.gov.uk/find-coronavirus-support
Oxfordshire Mind - https://www.oxfordshiremind.org.uk/help/
Samaritans - 116 123
HOW TO CONTACT US
If you are wanting an appointment/advice/or need to contact us, please call us on 01865 515731. We are running a telephone triage service for all patients. Please note it may take slightly longer to get through on the telephones during this time - so please bare with us. Alternatively you can contact the team via email on firstname.lastname@example.org and we will get back to you as soon as possible.
If you have a pre-booked appointment our reception team or practice nurse will try and contact you to talk you through the procedure of attending the surgery and to check that you are well and not suffering with any symptoms from the virus.
Where possible attend alone, if assistance is needed please restrict this to one person.
We are now gradually introducing more appointments with our practice nurse and health care assistant. For more information please contact our reception team on 01865 515731.
We are encouraging parents to continue to bring children/book children in for their childhood immunisations. However we do ask that you restrict attendees to one parent per child. Please note these appointments will also be spread out across the day.
All requests must be made via;
- online via the patient access portal
- by emailing email@example.com
- you can post a paper request through our letterbox
Please where possible, choose a pharmacy which you would like your prescription sent too - where yourself of someone you know can collect this for you to reduce footfall through the surgery.
Please also note we will be unable to process requests until they are due to stop the amount of medication being 'stock piled'.
Thank you for all of your understanding during this challenging time for all.
PATIENT INFORMATION REGARDING CORONAVIRUS
Please have a look at the links below for information updated daily.
NHS UK - COVID-19 Information
GOV UK Stay At Home Information
We are a practice of three GP partners, and three salaried GP's working along side a team of Practice Nurses, Health Care Assistants, District Nurses and Midwives.
Our aim is to provide and achieve the highest standard of care for all of our patients, providing a wide range of primary care services in an efficient, responsive and supportive environment. We strive to offer patients both choice in personnel and timing of appointments and make the surgery feel as relaxed as possible without compromising overall efficiency.
We also provide medical services to several Colleges with the University of Oxford, and some local schools including; St Hilda's College, Jesus College, Lady Margaret Hall and Wolfson College, along with St Clare's, D'Overbroeck's Wychwood School.
Car parking is available for disabled badge holders only and is very limited. There is a large public pay and display car park within 150m and a bus stop 20m away.
Gathering Patient Feedback
Did you get great care today? Please leave your comments at www.iwantgreatcare.org
(Site updated 28/07/2021)