Our flu vaccine delivery is expected at the end of September. We will be in contact when appointments are available to book into.
SENDING EMAILS TO RECEPTION
We kindly remind patients that e-mails are NOT to be used for medical emergencies. If you require routine medical advice, please use the link above to submit an eConsult form. When sending emails to reception, please ensure you include your name and your date of birth in the e-mail. We aim to respond to emails within 3 working days.
If urgent medical attention or advice is required please call the practice or contact NHS 111.
SPRING COVID BOOSTERS 2022
- For patients eligible for a fourth COVID-19 booster dose, bookings can be made online via the National Booking Service or by calling 119. Local venues include the Kassam stadium and Boots Cornmarket, Exeter Hall Kidlington and sites offering walk in vaccines can be found here.
HOW TO CONTACT US
Appointments can be made either by calling reception 01865 515731 or via the Patient Access Portal. We are running a telephone triage service for all patients currently. Please note it may take slightly longer to get through on the telephones during this time - so please bear with us. Alternatively, for non-urgent queries, you can contact the team via email on email@example.com if you feel it is appropriate to do so - we aim to respond to emails within 3 working days.
Please note that Monday mornings are the busiest time for us. If you feel your call is not urgent then we would be grateful if you could consider calling at other times during the week.
All requests must be made via:
- online via the Patient Access Portal
- by emailing firstname.lastname@example.org
- you can post a paper request through our letterbox
Please also let us know which Pharmacy you would like your prescription sent to. We are able to send prescriptions electronically to any Pharmacy throughout England. If you need a prescription sent to a Pharmacy in Scotland, Northern Ireland or Wales, we will need you to ask your Pharmacist how they can receive a prescription from us (either by email, post or fax) before requesting a prescription.
Please also note we will be unable to process requests until they are due to stop the amount of medication being 'stock piled', but if you need a larger supply in exceptional circumstances then we would be happy to consider such requests.
We ask that you give us 2 working days to process your prescription request. Thank you for your understanding.
NHS ENGLAND PROOF OF VACCINATION: Information on demonstrating your COVID vaccination status is here - for vaccines administered under NHS England. If you cannot access this link, or the NHS App, please call 119 who will arrange a letter for you. We are not able to provide documents relating to vaccination status and kindly ask that you do not contact us about this matter.
VACCINES GIVEN OVERSEAS :
Tell the NHS about coronavirus (COVID-19) vaccinations you've had abroad - NHS (www.nhs.uk)
We kindly ask that you do not contact the GP surgery about this.
THIRD DOSE FOR IMMUNOSUPPRESSED INDIVIDUALS: The criteria for who should have a third primary dose (which is not the same as a booster) are on page 21 of this guidance. If you think you are eligible and haven't yet been contacted please email email@example.com and we will be able to help.
If you have already had your 3rd primary dose you should have a booster from 91 days after your 3rd dose. These are not currently bookable on the national booking service but can be obtained by going to a walk in vaccine session with evidence that you are immunosuppressed.
General Practice Data for Planning and Research (GPDPR)
New regulations mean we will be obliged to share your NHS records with NHS Digital for the purposes of NHS planning and approved medical research. Please familiarise yourself with the recent changes on the link here.
HELPFUL CONTACT INFORMATION FOR PATIENTS
We understand that many people are finding it difficult at this moment in time. Please see below contact for local support services:
Mental Health Helpline Adults and Older Adults - 01865 904997
Mental Health Helpline Children and Young People - 01865 904998
National Domestic Abuse Helpline - 0800 2000 247
Refuge Domestic Abuse Website - https://www.refuge.org.uk/
Men's Advice Line for Domestic Abuse - 0808 801 0327 or https://mensadviceline.org.uk/
Oxfordshire Mind - https://www.oxfordshiremind.org.uk/help/
Oxfordshire Talking Space Plus - https://www.oxfordhealth.nhs.uk/talkingspaceplus/
Samaritans - 116 123
We are a practice of four GP Partners and two Salaried GPs working alongside a team of Practice Nurses, College Nurses, Health Care Assistants, District Nurses and Midwives.
Our aim is to provide and achieve the highest standard of care for all of our patients, providing a wide range of primary care services in an efficient, responsive and supportive environment. We strive to offer patients both choice in personnel and timing of appointments and make the surgery feel as relaxed as possible without compromising overall efficiency.
We also provide medical services to several Oxford University Colleges some local schools including: St Hilda's College, Jesus College, Lady Margaret Hall and Wolfson College, along with St Clare's College, D'Overbroeck's and Wychwood School.
Car parking is available for disabled badge holders only and is very limited and often occupied. Local car parks include the Ferry Leisure Centre and Summertown Care Park (both pay and display). There is a bus stop just north of the Surgery (Thorncliffe Road) which has regular services to the John Radcliffe Hospital (14A, 700) and City Centre.
Gathering Patient Feedback
Did you get great care today? Please leave your comments at www.iwantgreatcare.org
(Site updated 12/09/2022)